So has anyone been able to get the sync working for ITSM 7?
On 12/6/07, strauss <[EMAIL PROTECTED]> wrote: > > I lied. After seeing the size of the db backup after the failed sync > drop by 200 mb to 667mb, I just had to see how many records were in > object_search_details after the last successful sync. There were 76,658 > records there after a successful sync following the installation of SLM. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of strauss > > Sent: Thursday, December 06, 2007 1:53 PM > > To: [email protected] > > Subject: Re: Synch Search Database > > > > While building out my new ITSM 7 server for production, I > > gave sync search database a spin to see at what point it > > fails to work anymore. > > There is a finite limit to how many objects you can have on a > > server before it simply will no longer setup and sync a > > search database. ITSM > > 7 exceeds that limit. (7.1.00.001 Admin Tool on Vista > > workstation with > > 2 gb RAM) > > > > Installed Objects Sync > > Search db > > ARS 7.1.00.001, Search db, AREmail 1,333 successful > > CMDB 2.1.0 3,946 successful > > Approval Server, Assignment Engine, FB 5,551 successful > > Incident Management 20,674 successful 3.5 > hours > > Problem Management 23,039 successful > > Change Management 26,502 successful 4.25 > hours > > Service Level Management 30,494 successful 4,5 > hours > > ITSM Patch 006 31,045 failed twice - > > takes over 1 hour to fail > > > > I had not been checking the record count in > > object_search_details as I went, so I don't know where it > > peaked with a successful sync (without doing db restores > > backwards), but it is currently sitting at 40,297 records. I > > don't have time to go back - I still have the Data Management > > Patch 9003 and Remedy Knowledge Management to install, plus > > some Kinetic apps, which will push me over 36,700 server objects. > > > > The moral of the story is, if you will be loading much or > > most of ITSM 7 and will have over 30K objects on your server, > > don't even bother wasting time trying to sync the search > > database. That entire feature of the admin tool is defunct now. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center http://itsm.unt.edu/ > > > > ______________________________________________________________ > > _________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

