Be careful what you wish for, Ty.  The burden the SLM engine places on a
server is high enough already with adding that substantial level of depth to
it, and it's fragile enough at its present usage levels.  Let's let it get
better at walking before we ask it to run.

Rick

On 12/7/07, T. Dee <[EMAIL PROTECTED]> wrote:
>
> ** I just got off the phone with Remedy Tech Support (India) who tell me
> that the SLM module does not have the ability to have SLAs for each task in
> Change.
>
> I can't belive this.  Tasks are completed at various times (i.e. Security
> Badge 4 hours, Windows NT ID 24 hours, Exchange Account 48 hours).  The
> Change can't be "completed" until all tasks are completed.
>
> This is unreal - why would you not want your Tasks to have SLAs?
>
> Agghhhhhhh!
> __20060125_______________________This posting was submitted with HTML in
> it___

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