So now i'm even more interested in what other people are doing with Change.
For those of you who use Change what do you do to see if each "task" in a change is meeting it's SLA? THANKS! On 12/7/07, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** Be careful what you wish for, Ty. The burden the SLM engine places on > a server is high enough already with adding that substantial level of depth > to it, and it's fragile enough at its present usage levels. Let's let it > get better at walking before we ask it to run. > > Rick > > On 12/7/07, T. Dee <[EMAIL PROTECTED]> wrote: > > > > ** I just got off the phone with Remedy Tech Support (India) who tell me > > that the SLM module does not have the ability to have SLAs for each task in > > Change. > > > > I can't belive this. Tasks are completed at various times (i.e. > > Security Badge 4 hours, Windows NT ID 24 hours, Exchange Account 48 hours). > > The Change can't be "completed" until all tasks are completed. > > > > This is unreal - why would you not want your Tasks to have SLAs? > > > > Agghhhhhhh! > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
