I have a display only attachment field that is being set with a set fields. When I was first setting it up, one issue I had was that if I put the attachment field on an Admin Only tab (or a tab to which the user doesn't have permissions), the set fields wouldn't happen. This was the case even if the attachment pool/field itself had the proper permissions. In my case the attachment field was hidden anyway, so I just moved it off the page holder and it worked fine.
Just something to keep in mind. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Heider, Stephen" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/13/2007 12:40 PM Please respond to [email protected] To [email protected] cc Subject Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) ** I do that here but with a Set Fields from another form. Try this: perform the Set Fields from the same form by ?1? = $1$ This should cause Remedy to retrieve the file from the server. Stephen Remedy Skilled Professional From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, December 13, 2007 3:35 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) Looks like you can not use a Set Field to copy from one attachment field to the other. Any other ideas? From: Sokol, Brian Sent: Thursday, December 13, 2007 3:16 PM To: [email protected] Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) Ok tried this -when I click on the button I do a Set Field from the protected Attachment field to it's copy. I then do a PERFORM-ACTION-OPEN-ATTACHMENT command on the 2nd attachment field. When i try this I get the following error; An invalid argument was encountered. It looks like the set field fails to copy the attachment . From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Thursday, December 13, 2007 2:58 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) ** Scratch that last message. I am working on a separate display-only form for all attachments. On regular forms there doesn?t seem to be an option to create a display-only attachment field. However? you can still use the same method of doing a Set Fields into another attachment field. This second attachment field would be set to $NULL $ either when saving or in the active-link (after the PERFORM-ACTION-OPEN-ATTACHMENT command). Because the user is really opening a copy of the file the original file remains intact. Stephen Remedy Skilled Professional From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Thursday, December 13, 2007 2:47 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) Brian, Is the attachment field on the form display-only (probably not)? Try this, when the user clicks the button do a Set Fields from the regular attachment field to a hidden display-only attachment field. Then run the PERFORM-ACTION-OPEN-ATTACHMENT command. This way it should be impossible for anything to get written . Stephen Remedy Skilled Professional From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, December 13, 2007 2:23 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) I changed the action to PERFORM-ACTION-SAVE-ATTACHMENT FieldID and that will work but I would rather have them be able to view the attachment directly. From: Sokol, Brian Sent: Thursday, December 13, 2007 2:14 PM To: [email protected] Subject: RE: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) Hi Stephen, I just tried your approach and I am hoping I did something wrong because this would be a perfect solution. When I click on the button I run an AL with a Run Process action. It performs the following: PERFORM-ACTION-OPEN-ATTACHMENT FieldID This opens the file fine but if I modify the file and save it, the changes are written back to the attachment file. Brian From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Thursday, December 13, 2007 1:42 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) ** Brian, How about this approach: When the screen is opened or the entry retrieved ? when the attachment field is not null - change the attachment field to Hidden, display the name (and optionally the size) of the attachment file in a read-only character field that is displayed as text. Unhide a button next to this character field that, when clicked, opens the attachment. This allows the user to open, print, save a local copy, but does not allow them to make any changes to the attachment or remove the attachment from the record. In the above example, only the presence of an attachment will trigger your workflow to make it ?read-only?. You probably would want to add a condition that will not make the attachment ?read-only? if the user is part of a certain group, ie. ?App-Administrator?. This will provide the ability for certain users to have access to remove or update an attachment. Stephen Remedy Skilled Professional From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, December 13, 2007 1:30 PM To: [email protected] Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED) I don't want the submitter to be able to change it once he or she attaches it to the form. I had thought of using a separate form but I am not sure that would prevent the submitter from changing it as well. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
