Dear List, We are facing a very critical issue on our production box. The performance has gone down drastically. Every time if anyone tries to update a ticket on HPD/CHG the server returns with Timeout during Database Operation error.
After going through the arerror.log we found following errors Wed Dec 26 18:59:13 2007 Thread Id: 3344 Version: 6.03.00 Patch 023 200709012215 Sep 1 2007 23:35:38 Code: c0000005 Operation: read Access Addr: 000046A2 Stack Begin: Addr: 004095E3 Addr: 73687365 Stack End: Wed Dec 26 18:59:13 2007 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Wed Dec 26 18:59:13 2007 0xc0000005 Wed Dec 26 18:59:13 2007 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Wed Dec 26 19:35:51 2007 Dispatch : Cannot open catalog; Message number = 93 (bomw040a) ARERR - 93 Wed Dec 26 19:38:45 2007 Dispatch : Cannot open catalog; Message number = 93 (bomw040a) ARERR - 93 IF we restart the server it works fine for few minutes but after that the same issue. We are using arsystem6.3 patch 23 on windows 2003 with Oracle Has any one come up with the same issue? Regards Rajesh Important notice:This e-mail and any attachment thereto contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
