Have you checked the db.log from the user tool to see what is happening before the time out error pops up?
Also see if it is possible to turn ON the server side SQL log to catch the activities before the error message shows up and then turn it OFF. Thanks, Mohan --- "Nair, Rajesh IN BOM SISL" <[EMAIL PROTECTED]> wrote: > > Mohan, > Database Log,Data area, Hard Disk Space everything > is Ok. > There is no ticket which has Huge Huge attachment. > Any other Suggestion > which we can check. > > > > Regards > Rajesh Nair > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mohan > Panchangmath > Sent: Wednesday, December 26, 2007 8:41 PM > To: [email protected] > Subject: Re: Dispatch : Cannot open catalog; Message > number = 93 > (bomw040a) ARERR - 93 > > Rajesh, > > This could happen for various reasons..you are > saying that it runs fine > for a few minutes after restarting the > server...check the following: > a)It could be that of running out of space in either > the database log or > data area. You can correct this by growing the size > of the data area or > by flushing or growing the size of the log area. > > b) Check for any huge huge attachment in any of the > HPD or the CHG > tickets. If any, it may slow down the server > drastically if not a > complete halt. > > Let know what you found out.. > > Thanks, > Mohan > > > > > --- "Nair, Rajesh IN BOM SISL" > <[EMAIL PROTECTED]> wrote: > > > Dear Anoop, > > Thanks for the reply. We ha already checked it but > is blank theirs > > nothing in queue. > > > > > > Regards > > Rajesh > > ________________________________ > > > > From: Action Request System discussion > list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Anoop > Sasidharan > > Sent: Wednesday, December 26, 2007 8:05 PM > > To: [email protected] > > Subject: Re: Dispatch : Cannot open catalog; > Message number = 93 > > (bomw040a) ARERR - 93 > > > > > > ** Rajesh > > > > Did you try deleting all the entries in the > > SHR:Application Pending > > form? > > > > > > > > > > > > > > ________________________________ > > > > Date: Wed, 26 Dec 2007 19:58:59 +0530 > > From: [EMAIL PROTECTED] > > Subject: Dispatch : Cannot open catalog; Message > > number = 93 > > (bomw040a) ARERR - 93 > > To: [email protected] > > > > ** > > > > Dear List, > > We are facing a very critical issue on our > > production box. The > > performance has gone down drastically. Every time > if > > anyone tries to > > update a ticket on HPD/CHG the server returns with > > Timeout during > > Database Operation error. > > After going through the arerror.log we found > > following errors > > Wed Dec 26 18:59:13 2007 > > Thread Id: 3344 > > Version: 6.03.00 Patch 023 200709012215 Sep 1 > 2007 > > 23:35:38 > > Code: c0000005 > > Operation: read > > Access Addr: 000046A2 > > Stack Begin: > > Addr: 004095E3 > > Addr: 73687365 > > Stack End: > > Wed Dec 26 18:59:13 2007 390620 : AR System > server > > terminated > > when a signal/exception was received by the server > > (ARNOTE 20) > > Wed Dec 26 18:59:13 2007 0xc0000005 > > Wed Dec 26 18:59:13 2007 390620 : AR System > server > > terminated -- > > fatal error encountered (ARNOTE 21) > > Wed Dec 26 19:35:51 2007 Dispatch : Cannot open > > catalog; Message > > number = 93 (bomw040a) ARERR - 93 > > Wed Dec 26 19:38:45 2007 Dispatch : Cannot open > > catalog; Message > > number = 93 (bomw040a) ARERR - 93 > > IF we restart the server it works fine for few > > minutes but after > > that the same issue. > > We are using arsystem6.3 patch 23 on windows 2003 > > with Oracle > > Has any one come up with the same issue? > > > > > > Regards > > Rajesh > > > > > > Important notice:This e-mail and any attachment > > thereto contains > > corporate proprietary information. 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