Hello Listers, I have a question that I would like some insight on if anyone can provide some. We would like to have the ability for users who do not have an account in the Remedy system to submit support request. We are not using the guest account due to our security protocol. The users who need to submit theses will only submit tickets once to the system. Is there another way to do this or the guest account the best way to do this? Thanks Abdul
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