Yes, I've monitored Task Manager extensively and I don't see any memory
issues--in fact, we have almost 13GB available.  ARSystem grows and
decreases as needed but it's not anything significant or continually
increasing.

I would prefer to leave ARS and the DB on the same server as well.  Our
midtier server in on another server.

Craig Carter
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Tuesday, January 15, 2008 8:23 AM
To: [email protected]
Subject: Re: Server Configuration Recommendations

I personally tend to disagree with the notion of putting the DB on its
own server.  I prefer to put ARS and the DB on the same server and
Midtier on its own to cut down on the database accesses and updates from
having to be accomplished over the network.

We have over 2,000 concurrent users, and our performance is outstanding.

Considering your performance is slowing with a modest increase in the
number of users, I would suspect a memory leak of some sort.  Have you
looked at RAM consumption in task manager?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Tuesday, January 15, 2008 9:13 AM
To: [email protected]
Subject: Re: Server Configuration Recommendations

** 

Thanks Chad-that is my impression as well.  There should be no reason we
should be having these performance problems based on the server we just
set up.  We generate a lot of emails each day and have over 500K tickets
but something else is obviously wrong.

 

Craig Carter

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