Hey all- I know I've seen this discussed before, but can't find anything
specifically about it.  

 

We have a group Blackberry that is for after hours use by our help desk
team.  It is set to receive emails from an address which goes to
everyone on the help desk.  It works when emails are sent from Outlook,
but not when sent from Remedy.  I tried going to the messages form and
sending one directly from there, but still nothing.

 

Is there something special I need to do for it to work?

 

Thanks,

Chris Moore


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