Matt,

Yup you guessed it Flash.  Wanna guess what development tool we used?
Not sure what you mean show stopper? 

Did you mention FireFox Beta ?  I am using FireFox 2 and see no issue?

Does it work on your MAC ?

Yup it looks kinda line a MAC UI, but I am not sure that is a bad thing?

I have a small iBook (ancient really) and min RAM and performance is
more then acceptable.  Truly the XML Gateway integration makes the
application
rock I think?  Guess I could be wrong.  If you haven't looked at JSS's 
tool lately I'd recommend a second look.

Did you notice our ability to select a list of tickets and then open
Excel and Paste ?  How about something as simple as an attachment or note
while in the browser ?  Ok the Yahoo Map is over the top but you know maybe
if we linked the ticket to the requester's address we could print out a map
for the guy... 


So, does it look anything link Remedy MT to you ? 
Ah, that was intentional!


Honestly, we are way over the top here and this is breaking new ground, what
do you really think ...

Thanks for your input it is appreciated.


Regards...Gidd




-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Thursday, January 24, 2008 12:28 PM
To: [email protected]
Subject: Re: Resp to Gidd/Bouyant/ADV: Xtreme/Dashboard

The UI is all Flash?!?!? Really? That by itself looks like a show stopper to
me.
I was using Firefox v3. (beta 2)

But from what I did see...
  The UI looked kind of "MAC" ish in nature/color
    Even the "user color preference icon (the ball of colors in the upper
right corner) looked MAC'ish to me.
  The tab order in a few places looked kind of "wrong" (did not move how I
expected it to)
  There were some conditions that I clicked on "links"/nav bar things where
"nothing happened" (because I was already in that mode/branch, but I was
trying to "go back a step/page" in that mode/branch)
  Return on a "button" did not activate the button. (on the "Add a new Note"
pop-up/div tag/in page thing...)


But I wonder about ADA compliance and the possibility of mobile browser
support. (Do those browsers have enough RAM/DISK/Flash support to even try
this ARS web client?)


shrug... it is "flashy".
(But I did not see any spinning or flaming things... Where are the spinning
things? Where are the flaming things :) )


I also did not see a price tag on this client... any info on that?

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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