Good questions Carey, another one I'd have is...Are the source files
included in the purchase?
That one would be a killer for me and one of the disadvantages of flash.
No ability to customize without the source files.

I must say it does look purty though and I think for some people it will
be a very nice direction to go in.

------------- 

Dylan Wheeler
Production Control Analyst Principal 
IT Operations 
Downey Savings & Loan Association, F.A. 
Email: [EMAIL PROTECTED]



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Friday, January 25, 2008 10:51 AM
To: [email protected]
Subject: Re: Resp to Gidd/Bouyant/ADV: Xtreme/Dashboard


Hum... ok... So how much does that cost? And what _exactly_ can I use it
for?

AKA: If I want "ESS" it costs "W"?
AKA: If I only want "Xtreme Console" it costs "X"?
AKA: If I only want "Dashboard" it costs "Y"?

*Note:* A pet peeve of mine is web sites that "sell" something without
identifying cost. You (the web site) are trying to get me to buy
something and one part of that decision has to deal with how much it
costs me. If I have to go out of my way to figure that part out then I
will likely find someone else to give my money too. ( Someone who
requires less work from me to get my money.)


    I saw some feedback about the "Flex apps" (er... "Xtreme Console")
being part of the ESS application at no cost. But in the ARS universe I
think we(ARS customers) are "normal" in expecting to be able to tweak,
fettle, and squeeze any "ARS" things too. So maybe some communications
could be releases about the possibility (if it exists) for a ESS
application owner (or an "Dashboard" owner) to extend the "ESS"/"Xtreme
Console"/"Dashboard" to an arbitrary ARS form? ( You can address
something as specific as an OOB application, but I would be more
interested in the more general case of a new tool for use with the rest
of the toolbox.)

Maybe I am jumping the gun here? If this is "Beta" maybe the
docs/pricing have not been written yet? If so... that is ok... You can
admit that without "loosing any points" with me. Writing good
documentation is hard. :) ( Really, I do mean that. )

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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