You may want to look at the underlying forms / data sources that are referenced by the plug-in and determine if the structure of these data objects may have changed. If so, either the plug-in code must be modified to reflect the new structure of the form(s) or alternately modifications to the data source must be backed out so that the plug-in will map correctly to the various data columns. Best Regards, Rob
----- Original Message ----- From: Axton <[EMAIL PROTECTED]> Date: Monday, January 28, 2008 5:50 pm Subject: Re: Arplugin dies with 0 every 90 seconds To: [email protected] > Debug plugin logs will be more revealing. > > Axton Grams > > On Jan 28, 2008 3:56 PM, ZHANG, ERIC L <[EMAIL PROTECTED]> wrote: > > Hello, all! > > > > We have seen that arpluin dies every 90 seconds, which results > in other > > processes to be terminated. armonitor keeps restarting > all the > > processes. I have looked at the logs (api, sql, filter, > escalation, and > > > > plugin) and don't have any clues what causes it. > > > > > > ********************** > > ARS 7.0.01 patch 6 > > Solaris 9 > > Oracle 10gR2 > > ITSM 7.0.02 patch 3 > > ********************** > > > > This is from armonitor.log: > > > > Mon Jan 28 09:39:54 2008 (ARNOTE 0) > > Mon Jan 28 09:39:54 2008 AR Monitor > version 7.0.01 Patch 006 > > 200712062121 started. > > Mon Jan 28 09:39:54 2008 (ARNOTE 0) > > Mon Jan 28 09:39:54 2008 AR Monitor started. > > Mon Jan 28 09:39:54 2008 (ARNOTE 0) > > Mon Jan 28 09:39:54 2008 ARMonitor > child process (pid:5845) started. > > ./arserverd > > Mon Jan 28 09:45:24 2008 (ARNOTE 0) > > Mon Jan 28 09:45:24 2008 Server > indicates that it's up. > > > > Mon Jan 28 09:45:24 2008 (ARNOTE 0) > > Mon Jan 28 09:45:24 2008 ARMonitor > child process (pid:5865) started. > > ./arsvcdsp > > Mon Jan 28 09:45:25 2008 (ARNOTE 0) > > Mon Jan 28 09:45:25 2008 ARMonitor > child process (pid:5866) started. > > ./arplugin > > Mon Jan 28 09:45:25 2008 (ARNOTE 0) > > Mon Jan 28 09:45:25 2008 ARMonitor > child process (pid:5867) started. > > ./arcmdbd.sh > > Mon Jan 28 09:45:25 2008 (ARNOTE 0) > > Mon Jan 28 09:45:25 2008 ARMonitor > child process (pid:5868) started. > > ./arrecond.sh > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 ARMonitor > child process (pid:5866) died > > with > > 0. > > ./arplugin > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5845). > > ./arserverd > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5865). > > ./arsvcdsp > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5867). > > ./arcmdbd.sh > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5868). > > ./arrecond.sh > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 ARMonitor > child process (pid:5871) started. > > ./arplugin > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 ARMonitor > child process (pid:5868) died > > with > > 256. > > ./arrecond.sh > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5845). > > ./arserverd > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5865). > > ./arsvcdsp > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5871). > > ./arplugin > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 Current > ARMonitor child process (pid:5867). > > ./arcmdbd.sh > > Mon Jan 28 09:46:56 2008 (ARNOTE 0) > > Mon Jan 28 09:46:56 2008 ARMonitor > child process (pid:5872) started. > > ./arrecond.sh > > Mon Jan 28 09:48:26 2008 (ARNOTE 0) > > Mon Jan 28 09:48:26 2008 ARMonitor > child process (pid:5871) died > > with > > 0. > > ./arplugin > > Mon Jan 28 09:48:26 2008 (ARNOTE 0) > > Mon Jan 28 09:48:26 2008 Current > ARMonitor child process (pid:5845). > > ./arserverd > > Mon Jan 28 09:48:26 2008 (ARNOTE 0) > > Mon Jan 28 09:48:26 2008 Current > ARMonitor child process (pid:5865). > > ./arsvcdsp > > Mon Jan 28 09:48:26 2008 (ARNOTE 0) > > Mon Jan 28 09:48:26 2008 Current > ARMonitor child process (pid:5867). > > ./arcmdbd.sh > > Mon Jan 28 09:48:26 2008 (ARNOTE 0) > > Mon Jan 28 09:48:26 2008 Current > ARMonitor child process (pid:5872). > > ./arrecond.sh > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 ARMonitor > child process (pid:5877) started. > > ./arplugin > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 ARMonitor > child process (pid:5872) died > > with > > 256. > > ./arrecond.sh > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 Current > ARMonitor child process (pid:5845). > > ./arserverd > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 Current > ARMonitor child process (pid:5865). > > ./arsvcdsp > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 Current > ARMonitor child process (pid:5877). > > ./arplugin > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 Current > ARMonitor child process (pid:5867). > > ./arcmdbd.sh > > Mon Jan 28 09:48:27 2008 (ARNOTE 0) > > Mon Jan 28 09:48:27 2008 ARMonitor > child process (pid:5878) started. > > ./arrecond.sh > > > > > _______________________________________________________________________________> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

