Isn't the AR system the server part and the ITIL/BMC part the applications layer?
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, February 01, 2008 9:00 AM To: [email protected] Subject: Re: Remedy Version 7.... ** You need to be a bit more clear - are you talking about AR System v7 or ITSM v7? HUGE difference. Rick On Feb 1, 2008 5:44 AM, Richard Copits <[EMAIL PROTECTED]> wrote: ** I'm new to the list and would like to ask some questions. Replies can be sent offlist if you wish.... We have Remedy 6.x and have been asked to evaluate version 7. My questions are: 1. How long did it take you to bring up version 7? 2. Did you have to go to training to effectively implement it? 3. Is administering it day to day a part or full time task? 4. What is the most frustrating aspect of version 7 5. Did you have to have an external consultant to install and configure it 6. As a newbie, what would you warn me about when it comes to version 7 Thanks for any answers you may want to share... Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
