UNCLASSIFIED This was first sent out in September 2007 but didn't generate many responses.
Unlike Howard Richter, the original sender, we are using: Windows Server 2003 MS SQL 2000 ASR 6.3 patch 21 Help Desk 5.5 I have Crystal Reports version 8.5, 9.0 and 10 at my disposal. Managers here have a daily Crystal Report report that runs from a link - works great, managers like. BUT Instead of having to use the link, managers would like the report emailed to them as they are not always in office with Remedy access. They want this process automated, with the Crystal Report report saved as a PDF attached to an email, sent by 0500 daily, Monday thru Friday. Any ideas on how I can generate and attach the report? Any assistance would be greatly appreciated. Sandra Hennigan Remedy Administrator Office # 703-602-2525 x251 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Thursday, September 13, 2007 5:14 PM To: [email protected] Subject: Automating reports ** Has anyone seen a product or know of a way to automate reports from Remedy (we are using ServiceDesk 7). I would even look at creating an escalation, but trying to use out of box. Thanks to all, -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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