Hi Sandar,
Check out the report manager... written by a remedy consultant..
http://kumuli.com/reportmanager.asp
hth
-Raj
On 2/7/08, Hennigan, Sandra H CTR OSD-CIO <[EMAIL PROTECTED]>
wrote:
>
> UNCLASSIFIED
>
> This was first sent out in September 2007 but didn't generate many
> responses.
>
> Unlike Howard Richter, the original sender, we are using:
> Windows Server 2003
> MS SQL 2000
> ASR 6.3 patch 21
> Help Desk 5.5
>
> I have Crystal Reports version 8.5, 9.0 and 10 at my disposal.
>
> Managers here have a daily Crystal Report report that runs from a link -
> works great, managers like. BUT
>
> Instead of having to use the link, managers would like the report emailed
> to them as they are not always in office with Remedy access.
>
> They want this process automated, with the Crystal Report report saved as
> a PDF attached to an email, sent by 0500 daily, Monday thru Friday.
>
>
> Any ideas on how I can generate and attach the report?
>
> Any assistance would be greatly appreciated.
>
> Sandra Hennigan
>
> Remedy Administrator
> Office # 703-602-2525 x251
>
> Apparently, there is nothing that cannot happen today. Mark Twain
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
> Sent: Thursday, September 13, 2007 5:14 PM
> To: [email protected]
> Subject: Automating reports
>
> **
>
> Has anyone seen a product or know of a way to automate reports from Remedy
> (we are using ServiceDesk 7).
>
> I would even look at creating an escalation, but trying to use out of box.
>
> Thanks to all,
> --
> Howard Richter
>
> Remedy ServiceDesk Manager
> CedarCrestone Managed Services Center
> [EMAIL PROTECTED]
>
> __20060125_______________________This posting was submitted with HTML in
> it___
>
>
>
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