When you created the web service did you set the data elements value Nillable = True for each of the fields?

Rick Ponzo


versicle wrote:
All,

I have created a WS based on the HelpDesk form and we have a business
requirement from a web Portal to be able to search for tickets based on one
or MORE of the following fields, Customer Last Name, Ticket Number, Company,
Status, and Priority. I have created an search operation and mapped all of
the fields above. However, I only receive responses when each of the fields
has a value entered for the search otherwise an error is returned. Is there
a way to have a wildcard in the search or a NULL value for one of those
fields I dont care about when executing the search?

I am running ARS 7.1 patch001 and IM 7.0.03 patch006 on Solaris 10.

Thanks,

Mike

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