I have set the Qual as follows but still receive the error:
(('Status' = XPATH(/ROOT/Status)) OR (XPATH(/ROOT/Status) = $NULL$)) AND
(('TSN.IM:HelpDesk-DropDown-Priority' =
XPATH(/ROOT/TSN.IM_HelpDesk-DropDown-Priority)) OR
(XPATH(/ROOT/TSN.IM_HelpDesk-DropDown-Priority) = $NULL$))
Grooms, Frederick W wrote:
>
> I don't know if it is generating the error when no results are found,
> but that is what it looks like it is doing.
>
> I think your qualification will need to use OR (excuse my shorthand for
> Priority):
>
> (('Pri' = XPATH(/ROOT/Pri)) OR (XPATH(/ROOT/Pri) = $NULL$))
> AND
> (('Status' = XPATH(/ROOT/Status)) OR (XPATH(/ROOT/Status) = $NULL$))
>
> Fred
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of versicle
> Sent: Thursday, February 07, 2008 6:12 PM
> To: [email protected]
> Subject: Re: Multi-qualified Web Service Search
>
> 'TSN.IM:HelpDesk-DropDown-Priority' =
> XPATH(/ROOT/TSN.IM_HelpDesk-DropDown-Priority) AND 'Status' =
> XPATH(/ROOT/Status)
>
>
>
> Grooms, Frederick W wrote:
>>
>> And your Web Service Get operation Qualification is?
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of versicle
>> Sent: Thursday, February 07, 2008 5:59 PM
>> To: [email protected]
>> Subject: Re: Multi-qualified Web Service Search
>>
>> Rick,
>>
>> Status is in the input mapping.
>>
>> Fred,
>>
>> I have set the minOcc to 1 and Nillable to True.
>>
>> Here is the WS request I'm sending and the response back:
>>
>> Request:
>>
>> <soapenv:Envelope
>> xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
>> xmlns:urn="urn:HPD_Help_Desk">
>> <soapenv:Header>
>> <urn:AuthenticationInfo>
>> <urn:userName>Demo</urn:userName>
>> <urn:password></urn:password>
>> </urn:AuthenticationInfo>
>> </soapenv:Header>
>> <soapenv:Body>
>> <urn:OpGetAllStatus_And_Priority>
>> <urn:TSN.IM_HelpDesk-DropDown-Priority>Critical -
>> 1</urn:TSN.IM_HelpDesk-DropDown-Priority>
>> <urn:Status></urn:Status>
>> </urn:OpGetAllStatus_And_Priority>
>> </soapenv:Body>
>> </soapenv:Envelope>
>>
>> Response:
>>
>> <soapenv:Envelope
>> xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
>> xmlns:xsd="http://www.w3.org/2001/XMLSchema"
>> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
>> <soapenv:Body>
>> <soapenv:Fault>
>> <faultcode>soapenv:Server.userException</faultcode>
>> <faultstring>ERROR (4558): Qualification line
>> error;</faultstring>
>> <detail>
>> <ns1:hostname
>> xmlns:ns1="http://xml.apache.org/axis/">ITSSTX3D3BMCWEB01.dev.rel3.tac
>> .d
>> ti.terrestar.net</ns1:hostname>
>> </detail>
>> </soapenv:Fault>
>> </soapenv:Body>
>> </soapenv:Envelope>
>>
>> Keep in mind, this operation only has two fields.
>>
>> Mike
>>
>>
>> Grooms, Frederick W wrote:
>>>
>>> Are these fields defined as Optional (minOccurrs=0) in the Web
>> Service?
>>> If you look at the inbound XML you will probably see that (in this
>>> example) the Status element does not exist.
>>>
>>> Try defining these fields a minOccurrs=1 and Nillable. This way the
>>> portal should always place the element name in the XML even if there
>>> is no data for that element.
>>>
>>> See pg 333 in the "Integrating with Plug-ins and Third-Party
> Products"
>>> manual for more info on minOccurrs and Nillable.
>>>
>>> Fred
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of versicle
>>> Sent: Thursday, February 07, 2008 5:25 PM
>>> To: [email protected]
>>> Subject: Re: Multi-qualified Web Service Search
>>>
>>> Yes. Here is the error I'm receiving when passing a NULL value:
>>>
>>> ERROR (4558): Qualification line error;
>>>
>>> Also here is the Qualification:
>>> 'Status' = XPATH(/ROOT/Status)
>>>
>>>
>>> Rick Ponzo-2 wrote:
>>>>
>>>> When you created the web service did you set the data elements value
>
>>>> Nillable = True for each of the fields?
>>>>
>>>> Rick Ponzo
>>>>
>>>>
>>>> versicle wrote:
>>>>> All,
>>>>>
>>>>> I have created a WS based on the HelpDesk form and we have a
>>>>> business
>>>
>>>>> requirement from a web Portal to be able to search for tickets
>>>>> based
>>
>>>>> on one or MORE of the following fields, Customer Last Name, Ticket
>>>>> Number, Company, Status, and Priority. I have created an search
>>>>> operation and mapped all of the fields above. However, I only
>>>>> receive
>>>
>>>>> responses when each of the fields has a value entered for the
>>>>> search
>>
>>>>> otherwise an error is returned. Is there a way to have a wildcard
>>>>> in
>>
>>>>> the search or a NULL value for one of those fields I dont care
>>>>> about
>>
>>>>> when executing the search?
>>>>>
>>>>> I am running ARS 7.1 patch001 and IM 7.0.03 patch006 on Solaris 10.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Mike
>>>>
>>>
>>
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