Patch 007 for ITSM 7 is out there on SupportWeb - one week late for me, since I started moving customizations over to my new production server on Monday. Maybe the timing will be better for some of you. Be sure to read the 85-page ReadMe doc. The same warning about the patch overwriting the Task Template Add-On (patch 9002) that first appeared shortly after Patch 004 was released nine months ago is still there, still promising a hotfix to that patch - someday.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of strauss > Sent: Thursday, February 14, 2008 11:59 AM > To: [email protected] > Subject: ITSM 7.0.xx Patch 007 > > Anyone else notice that it looks like the release of Patch > 007 for Change, Incident, and Problem is imminent? They have > added it to the patch download web, but the ftp directory is > not active yet. It figures > - I just locked my OOTB code on the pre-production server to > include patch 9002 (the red-headed step-child of ITSM 7 > patches), and started migrating customizations and fixes this week. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center http://itsm.unt.edu/ > > ______________________________________________________________ > _________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
