I don't recall the Email Engine ever being referenced in armonitor.cfg.
It's always been a separate service with the only dependency being
defined in the registry to make the Email Engine service depend on the
AR Server service. But in my last fresh 7.0.1 install even that
dependency didn't exist. I'm guessing BMC decided not to link the two
any longer, although I don't recall and documentation stating that.

 

Chad Hall  
(501) 342-2650

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bardsley, Michael
Sent: Wednesday, February 20, 2008 2:07 PM
To: [email protected]
Subject: Email Engine Out of Box

 

Can someone tell me if the Email Engine install should have created an
entry in armonitor.cfg?  This is for AR 7.0.01.  I noticed that the
install did not create a dependency between the BMC Remedy Action
Request System Server service and BMC Remedy Email Engine service and am
left wondering if it also failed to put an entry in armonitor.cfg.

Thanks 

Michael Bardsley 
ESPN MIT Technical Services & Applications Management 
ESPN Inc. 

 

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