Michael,
If it helps I just did a brand new install of 7.1 and the EE
and there is no entry in the armonitor.cfg and there is no dependency for
the service.
HTH,
Brian
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bardsley, Michael
Sent: Wednesday, February 20, 2008 12:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Engine Out of Box
**
I was told by one support person and other users that the dependency should
be there as it was in 6.3. I did not get a confident answer from support
about the armonitor.cfg entry though.
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal
Sent: Wednesday, February 20, 2008 3:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Engine Out of Box
**
I don't recall the Email Engine ever being referenced in armonitor.cfg. It's
always been a separate service with the only dependency being defined in the
registry to make the Email Engine service depend on the AR Server service.
But in my last fresh 7.0.1 install even that dependency didn't exist. I'm
guessing BMC decided not to link the two any longer, although I don't recall
and documentation stating that.
Chad Hall
(501) 342-2650
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bardsley, Michael
Sent: Wednesday, February 20, 2008 2:07 PM
To: arslist@ARSLIST.ORG
Subject: Email Engine Out of Box
Can someone tell me if the Email Engine install should have created an entry
in armonitor.cfg? This is for AR 7.0.01. I noticed that the install did
not create a dependency between the BMC Remedy Action Request System Server
service and BMC Remedy Email Engine service and am left wondering if it also
failed to put an entry in armonitor.cfg.
Thanks
Michael Bardsley
ESPN MIT Technical Services & Applications Management
ESPN Inc.
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