v7.1 ...
Login to the AR User tool as an Administrator.
Navigate to the : "AR System Administration Console" ( from the "Home
Page" Application List field)
Then navigate to:
--> System (from the Vertical Nav bar)
--> General
--> Server Information (Item)
Then that opens the form "AR System Administration: Server Information".
On the Log Files (tab) the field 'Client-Side Logging Group:' value is
the group that the user MUST be an explict member of.
( In versions prior to v7.1 this was in the admin tool. It is not
there anymore.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
> ----- Original Message ----
> From: Atul Vohra <[EMAIL PROTECTED]>
> To: [email protected]
> Sent: Wednesday, February 20, 2008 2:17:02 PM
> Subject: Filter logging in 7.1
>
> ** Hi All,
>
> I was trying to do AL and filter logging from 7.1 AR client - but did not
> log the filter calls. I was logged in as Demo and after further reading
> found that something has to be enabled on the server side.
>
> Can someone please clarify what has to be done so filter logging can be done
> from the client tool.
>
> Platform: ARS 7.1 on Solaris, Oracle 10g
>
> Thanks
> Atul
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