Mary, I am running ARS 6.3 patch 21. ARS 7.0.01 may have different rules. I have created a user ID (in my case RON FARISS TEST). When I want to see what a given user sees, I go to their User ID and copy all of their Access Rights to my test ID. Then I can login as myself, albeit test, and see what they can see. This may not be what you are looking for, but ....
Ron Fariss AIG Global Services Service Desk Automation 713-831-2365 (Office) 281-782-0979 (Mobile) ________________________________ From: "Action Request System discussion list(ARSList)" [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Thursday, February 21, 2008 2:55 PM To: arslist@ARSLIST.ORG Subject: Re: A way to mimic a users account ** One trick that I have always like if you are using Cross Reference Blank Passwords is to enter a password in the User record (as long as it is null). If there is a password in the User record, ARS stops the authentication there and doesn't look for AREA credentials. Then just remove the password and the AREA credentials are used again. You can also export the User record, change the password and then import the record again when you are finished. Jason On Thu, Feb 21, 2008 at 8:48 AM, Mary Dollus <[EMAIL PROTECTED]> wrote: Hi Everyone, I thought I heard that there is a way to mimic a user's account so you can log in as them, but not really using their login and password. Is that possible? I want to test a user's account as it is... I could add one and set it up like hers... but all of those work... so I want to see what she's seeing exactly. Thanks!!! Mary Dollus ARS 7.0.01 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
