Ok, is there any restriction on it?
I've got a simple filter that fires on modify and attempts to put a file into an attachment field. However, when it runs it finishes successfully, returns a status of 0, but doesn't put the file in the attachment field. In fact, if there is a file there already it will clear it out. This is what the filter log looks like if I use a set fields action: <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Fri Feb 22 2008 16:02:40.2354 */ Checking "NCC:SCC:External Process Report_Add Attachment" (500) <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > PERFORM-ACTION-ADD-ATTACHMENT 536880912 net-snmp_license.txt <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Exit code: 0 Value: 0 <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Short Description (8) = 0 This is what the filter log looks like if I use a process action: <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Fri Feb 22 2008 16:02:13.0647 */ Checking "NCC:SCC:External Process Report_Add Attachment" <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Process <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536880912 net-snmp_license.txt But neither actually sets the file in the attachment field. The file "net-snmp_license.txt" exists in the Remedy installation's bin folder.which is where PERFORM-ACTION-SAVE-ATTACHMENT puts files if you don't specify a path so I figured it would grab from there to. However, it behaves the same even if I point the "ADD" process to a full path and file. --- J.T. Shyman _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Friday, February 22, 2008 5:04 PM To: [email protected] Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter ** Yes it can. On Fri, Feb 22, 2008 at 1:54 PM, J.T. Shyman <[EMAIL PROTECTED]> wrote: ** Does anyone know if PERFORM-ACTION-ADD-ATTACHMENT can be used in a filter to attach a file from the server? AR 7.0.1 Patch 5 on Linux. --- J.T. Shyman __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
