As far as I can tell that should do it. Especially since the run process is returning a 0. Is there any other workflow that maybe clearing the attachment field? Also are you sure the attachment fields is not display only (it doesn't sound like it but I have to ask). I would think if it were a file permissions issue that it would not return a 0. I am stumped.
Here is an example that I have used with variable for the file name. Other then the quotes and a full path (which you have tried) I don't see any structural differences. PERFORM-ACTION-ADD-ATTACHMENT 600017101 "C:\Admin\AttachedFiles\$600010002$.csv" Jason On Fri, Feb 22, 2008 at 2:12 PM, J.T. Shyman <[EMAIL PROTECTED]> wrote: > ** > > Ok, is there any restriction on it? > > > > I've got a simple filter that fires on modify and attempts to put a file > into an attachment field. However, when it runs it finishes successfully, > returns a status of 0, but doesn't put the file in the attachment field. In > fact, if there is a file there already it will clear it out. > > > > This is what the filter log looks like if I use a set fields action: > > > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > /* Fri Feb 22 2008 16:02:40.2354 */ Checking "NCC:SCC:External > Process Report_Add Attachment" (500) > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > --> Passed -- perform actions > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > 0: Set Fields > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > PERFORM-ACTION-ADD-ATTACHMENT 536880912 > net-snmp_license.txt > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > Exit code: 0 Value: 0 > > <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > Short Description (8) = 0 > > > > This is what the filter log looks like if I use a process action: > > > > <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > /* Fri Feb 22 2008 16:02:13.0647 */ Checking "NCC:SCC:External > Process Report_Add Attachment" > > <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > 0: Process > > <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > > <Client-RPC: 390620 > <USER: Demo > > $PROCESS$ > PERFORM-ACTION-ADD-ATTACHMENT 536880912 net-snmp_license.txt > > > > But neither actually sets the file in the attachment field. > > > > The file "net-snmp_license.txt" exists in the Remedy installation's bin > folder…which is where PERFORM-ACTION-SAVE-ATTACHMENT puts files if you don't > specify a path so I figured it would grab from there to. However, it behaves > the same even if I point the "ADD" process to a full path and file. > > > > --- J.T. Shyman > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Jason Miller > *Sent:* Friday, February 22, 2008 5:04 PM > *To:* [email protected] > *Subject:* Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter > > > > ** Yes it can. > > On Fri, Feb 22, 2008 at 1:54 PM, J.T. Shyman <[EMAIL PROTECTED]> wrote: > > ** > > Does anyone know if PERFORM-ACTION-ADD-ATTACHMENT can be used in a filter > to attach a file from the server? AR 7.0.1 Patch 5 on Linux. > > > > --- J.T. Shyman > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
