>From the session by Bob Poulos at last years RUG: •Property can be empty for compatibility with single thread environments –Escalations without a pool assignment will be owned by the first thread.
Regards, Jarl On Mon, Feb 25, 2008 at 7:02 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: > ** > > One of the main reasons we went to 7.1 is to take advantage of escalation > pools. We have some intensive data-loading escalations we will run that we > want to have on their own thread - that's easy to set up. I set the > minimum/max escalation threads to 2 and assigned all of the new intensive > escalations to pool #2. > > What I am not sure about is the base product stuff (IM, SLA, etc). There > are escalations out there for all of those applications and they do not have > a pool defined. > > I presume these default to pool #1 - but I could go ahead and specify it. > All in all I'd rather not change base product code though except when > necessary - does anyone know what they default to? > > William Rentfrow, Principal Consultant > [EMAIL PROTECTED] > C 701-306-6157 > O 952-432-0227 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
