I've seen with webservices if there is an error creating a record, and the transaction is rolled back, the nextid in arschema table is still been updated. So you loose a requestid.
-- Jarl On Mon, Feb 25, 2008 at 8:10 PM, Nall, Roger <[EMAIL PROTECTED]> wrote: > ** > > > > All, > > > > ARS 6.3 patch 16 > > NT 2003 > > SQL 2000 > > > > I believe this can be classified as somewhat Off Topic so here goes. I have > a web service that I am consuming on Submit to Form A. This web services > creates a record in another system and Remedy receives a ticket number back. > Up until about a month ago everything was pretty great. About that time we > noticed that on occasion there are actually two records being created in the > other system for a single submit into From A. In each case the record > number that appears fin m Remedy record is the second record created in the > other system. I have not been able to duplicate this issue while doing > random testing. > > Also, up until today all the duplicate tickets that are being created in the > other system were always sequential. Today I saw where the duplicate record > skipped one number. I am wondering if anyone has any idea what may be > happening. This is our first attempt at using web services and I really want > this to work. Any ideas will be helpful. > > > > Thanks, > > > > > > Roger A. Nall > Manager, OSSNMS Remedy > T-Mobile, USA > Desk: 813-348-2556 > Cell: 973-652-6723 > FAX: 813-348-2565 > sf49fanv AIM IM > RogerNall Yahoo IM > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
