Mark,
Why push attachments and create dups? You could copy attachment table in email messages form on your custom CSC Email form which would be a look-up to the 'AR System Email Attachment Join' form. You could trim the look-up table as per your needs and it will be abstract from users. This way 1) Less coding and hence less maintenance. 2) You can do code-reuse by using what BMC has already built. 3) Use less space. Just my 2 cents!! Neel Gautam Accenture - Chicago Delivery Centre . Core Values: Stewardship * Best People * Client Value Creation * One Global Network * Respect for the Individual * Integrity ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brittain, Mark Sent: Monday, February 25, 2008 1:41 PM To: [email protected] Subject: Attachment for Incoming Email Hi All, I need to push attachments in the Email Messages form to a regular form called CSC" Email. Incoming Email (customer response) that has a ticket number in the Subject line gets pushed to a separate form called CSC: Email. One form, three filters and it works great. The challenge I have is taking any email attachments that are in the incoming email and pushing them to the CSC Email form. Does not appear to be a field that I can push to. ARS 6.3, patch 20 Oracle 9.2 OS: Sun 5.9 Thanks Mark Mark Brittain ESM Remedy Developer NaviSite Inc. 315-453-2912 x5418 (office) 315-317-2897 (cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
