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\viewkind4\uc1\pard\lang1033\f0\fs20 That's how its done in EIE, so I figure it must be the same in AIE. Reinstalling creates those instances in the Windows Services automatically.\par

\par

Joe\par

\par

-----Original Message-----\par

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of strauss\par

Sent: Tuesday, February 26, 2008 12:55 AM\par

To: [EMAIL PROTECTED]

Subject: Re: AIE 7.1 Patch 001 - no instance\par

\par

\par

Reinstalling AIE (without installing the AR portion again - forms and workflow) will also prompt you for a number of additional instances to add to the existing ones, and might be a way to get them defined if they were not on the first install.\par

\par

Christopher Strauss, Ph.D.\par

Call Tracking Administration Manager\par

University of North Texas Computing & IT Center\par

http://itsm.unt.edu/ \par

\par

> -----Original Message-----\par

> From: Action Request System discussion list(ARSList) \par

> [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza\par

> Sent: Monday, February 25, 2008 11:49 PM\par

> To: [EMAIL PROTECTED]

> Subject: Re: AIE 7.1 Patch 001 - no instance\par

> \par

> Didn't you get the options to create those instances when you \par

> were installing AIE? I know that's how you do it with EIE.. I \par

> haven't really installed AIE (although I have used it) but I \par

> wouldn't think the installation would differ by that much...\par

> \par

> Joe\par

> \par

> -----Original Message-----\par

> From: Action Request System discussion list(ARSList) \par

> [mailto:[EMAIL PROTECTED] Behalf Of Kurniadi\par

> Sent: Monday, February 25, 2008 11:53 PM\par

> To: [EMAIL PROTECTED]

> Subject: AIE 7.1 Patch 001 - no instance\par

> \par

> \par

> I've just installed AIE 7.1 patch 001 on ARS 7.1patch 1 \par

> running Solaris OS.\par

> \par

> No error message during from the installation log file.\par

> \par

> I can start the instance script "./service/bin/aie001 start" \par

> successfully, but the problem is from AIE Console > \par

> Configuration > Instances, there's no entry of instance\par

> \par

> I tried AIE on ARS Windows too, the instance entry on the \par

> Instances Console form created automatically by the installer.\par

> \par

> On the AIE for Solaris, do I have create it manually? I don't \par

> see any reference of creating that entry from AIE documentation.\par

> \par

> Thanks\par

> \par

> -KURniADI\par

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