Thanks Strauss, you're correct :) I tried to grep for any string containing 'BackupLoadFlag' on the AIE 7.1 patch 1 for Solaris installer files. ( find . | xargs grep BackupLoadFlag )
Since I didn't find any arx files for EIE:BackupLoadFlag form, so I manually import the instance data using Remedy Import to that form.. and AIE works now :) But, still get AIE stability problem, it often killed and generating 'core' file, even when importing only small data to CMDB. I will report the solution to this list after getting AIE stability solution from Remedy Support. Thanks All for the hint On Tue, Feb 26, 2008 at 12:46 PM, strauss <[EMAIL PROTECTED]> wrote: > I can't help with AIE on anything but Windows servers, but if you look > at the EIE:BackupLoadFlag form, that is where the instances are defined > that the AIE console uses for data exchanges. They should match the > services that were installed on the server where AIE is actually going > to run. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Kurniadi > > Sent: Monday, February 25, 2008 10:53 PM > > To: [email protected] > > Subject: AIE 7.1 Patch 001 - no instance > > > > I've just installed AIE 7.1 patch 001 on ARS 7.1patch 1 > > running Solaris OS. > > > > No error message during from the installation log file. > > > > I can start the instance script "./service/bin/aie001 start" > > successfully, but the problem is from AIE Console > > > Configuration > Instances, there's no entry of instance > > > > I tried AIE on ARS Windows too, the instance entry on the > > Instances Console form created automatically by the installer. > > > > On the AIE for Solaris, do I have create it manually? I don't > > see any reference of creating that entry from AIE documentation. > > > > Thanks > > > > -KURniADI > > > > ______________________________________________________________ > > _________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
