On Tue, Feb 26, 2008 at 7:46 PM, Elry <[EMAIL PROTECTED]> wrote: > Hi Folks... > > We just finished the same AIE installation last week on a windows > platform. > > The only references that we could find were on page 34/35 of the > Administration Guide. > > The important point to note (we found out the hard was the following): > > -------------------------------------------------------------------------------------------------------------------- > "If you are upgrading your existing installation, you can continue the > installation > without adding any instances by typing 0 in the Number Of Instances > field." > > -------------------------------------------------------------------------------------------------------------------- > > If the value is greater than 0 - then those additional instances will > be created. In our case we noticed that we > had 3 instances due to one installation, re-installation, then a > patch. > > The only spot that you can adjust these parameters is the BMC Atrium > Integration Engine Console under instances. > > Unfortunately there are only two parameters that you can change > (Instance Name & Unicode). This created a problem > for us due to the fact that none of the instances pointed to he > default port of 3021. We were looking for a way to adjust > the port of the service instances, but could not find one; therefore, > we "blew it away" and re-installed - then patched it (ensuring > that during patch installation we set the instance parameter to 0). > > This worked to create a functioning single instance on port 3021. > > > > On Feb 26, 12:59 am, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > That's how its done in EIE, so I figure it must be the same in AIE. > > Reinstalling creates those instances in the Windows Services automatically. > > > > Joe > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > > > > [mailto:[EMAIL PROTECTED] Behalf Of strauss > > Sent: Tuesday, February 26, 2008 12:55 AM > > > To: [EMAIL PROTECTED] > > Subject: Re: AIE 7.1 Patch 001 - no instance > > > > Reinstalling AIE (without installing the AR portion again - forms and > > workflow) will also prompt you for a number of additional instances to add > > to the existing ones, and might be a way to get them defined if they were > > not on the first install. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Centerhttp://itsm.unt.edu/ > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > > > Sent: Monday, February 25, 2008 11:49 PM > > > > To: [EMAIL PROTECTED] > > > Subject: Re: AIE 7.1 Patch 001 - no instance > > > > > Didn't you get the options to create those instances when you > > > were installing AIE? I know that's how you do it with EIE.. I > > > haven't really installed AIE (although I have used it) but I > > > wouldn't think the installation would differ by that much... > > > > > Joe > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > > [mailto:[EMAIL PROTECTED] Behalf Of Kurniadi > > > Sent: Monday, February 25, 2008 11:53 PM > > > > To: [EMAIL PROTECTED] > > > Subject: AIE 7.1 Patch 001 - no instance > > > > > I've just installed AIE 7.1 patch 001 on ARS 7.1patch 1 > > > running Solaris OS. > > > > > No error message during from the installation log file. > > > > > I can start the instance script "./service/bin/aie001 start" > > > successfully, but the problem is from AIE Console > > > > Configuration > Instances, there's no entry of instance > > > > > I tried AIE on ARS Windows too, the instance entry on the > > > Instances Console form created automatically by the installer. > > > > > On the AIE for Solaris, do I have create it manually? I don't > > > see any reference of creating that entry from AIE documentation. > > > > > Thanks > > > > > -KURniADI > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >
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