Hi, I forgot one thing.
You may want to run your def-file through RRR|DefHideExpandBox before you import it. Or you can export/import view-definitions after you have upgraded. This tool will remove the probably unwanted expand-boxes that will appear on the Submitter, Modified By and Assigned To fields on all forms when upgradeing to version 7... Download at: https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Mario, > > This really depends on what you want to migrate.. > > Do you only want to upgrade your ARS Server version from 5.1.2 to ARS > Server 7.1? Or do you have those OTB ITSM applications that need to be > upgraded from their current versions to a newer one? > > Your upgrade has to be incremental going upward with every major delta > version that was released. However before you upgrade from ARS Server > version 6.3 to 7.0 you may need to upgrade the Oracle database to 10g > after bringing down the ARS Server as ARS 7. > > So your upgrade path would be ARS 5.1.2 -> ARS 6.0 -> ARS 6.3 -> upgrade > oracle after turning down Remedy -> ARS 7.0 -> ARS 7.1 > > Trying to skip a major release may result in corruption of your DB so be > careful.. > > NOW if you have got ITSM apps installed that you need to upgrade to ITSM 7 > - thats a different beast altogether.. thats more of a migration than just > upgrade... > > Cheers > > Joe > > > > ----- Original Message ---- > From: Mario Roberto Porto Fº <[EMAIL PROTECTED]> > To: [email protected] > Sent: Tuesday, February 26, 2008 4:54:40 PM > Subject: Migration from ARS 5.1.2 to 7.1 > > ** > Hi All, > > Is there anyone in the list who have migrated ARS from 5.1.2 directly to > 7.1 ? > I'd like to know if anybody faced any situation that requeries more > atention or effort. > > In addition, i need to decide the best migration mode. i personally prefer > the UPDATE > mode using ar system installer. We did that when we migrated 4.5 to 5.1.2 > and it was OK. > > The problem now envolves the migration of the OS ( AIX 4.3 to 5.2 ). Next, > the > script we are planning to do > 1 - Copy ar system filesystem from AIX 4.3 to an AIX 5.2 machine > 2 - Start ARS 5.1.2 on this new machine ( Is this really works ? ) > 3 - Run installer on UPDATE mode > > Scenario > From > ARS 5.1.2 Patch 1389 > AIX 4.3 , Oracle 9i > To > ARS 7.1 > AIX 5.2, Oracle 10 > > > Thanks > > Mário Roberto Porto Filho > Analista de Tecnologia da Informação > Tecnologia Bancária S/A > (11) 4196-7883 > > > > ____________________________________________________________________________________ > Never miss a thing. Make Yahoo your home page. > http://www.yahoo.com/r/hs > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
