Nice

I just plan to migrate ARS server. I don't have ITSM applications.
And what about the OS ? Version 6.3 and 7.1 will run normally on AIX 4.3 ?

Thks
  ----- Original Message ----- 
  From: Joe DeSouza 
  Newsgroups: gmane.comp.crm.arsystem.general
  To: [email protected] 
  Sent: Tuesday, February 26, 2008 8:27 PM
  Subject: Re: Migration from ARS 5.1.2 to 7.1


  ** 
  Mario,

  This really depends on what you want to migrate..

  Do you only want to upgrade your ARS Server version from 5.1.2 to ARS Server 
7.1? Or do you have those OTB ITSM applications that need to be upgraded from 
their current versions to a newer one?

  Your upgrade has to be incremental going upward with every major delta 
version that was released. However before you upgrade from ARS Server version 
6.3 to 7.0 you may need to upgrade the Oracle database to 10g after bringing 
down the ARS Server as ARS 7.

  So your upgrade path would be ARS 5.1.2 -> ARS 6.0 -> ARS 6.3 -> upgrade 
oracle after turning down Remedy -> ARS 7.0 -> ARS 7.1

  Trying to skip a major release may result in corruption of your DB so be 
careful..

  NOW if you have got ITSM apps installed that you need to upgrade to ITSM 7 - 
thats a different beast altogether.. thats more of a migration than just 
upgrade...

  Cheers

  Joe



  ----- Original Message ----
  From: Mario Roberto Porto Fº <[EMAIL PROTECTED]>
  To: [email protected]
  Sent: Tuesday, February 26, 2008 4:54:40 PM
  Subject: Migration from ARS 5.1.2 to 7.1

  ** 
  Hi All,

  Is there anyone in the list who have migrated ARS from 5.1.2 directly to 7.1 ?
  I'd like to know if anybody faced any situation that requeries more atention 
or effort.

  In addition, i need to decide the best migration mode. i personally prefer 
the UPDATE
  mode using ar system installer. We did that when we migrated 4.5 to 5.1.2 and 
it was OK.

  The problem now envolves the migration of the OS ( AIX 4.3 to 5.2 ). Next, 
the 
  script we are planning to do
  1 - Copy ar system filesystem from AIX 4.3 to an AIX 5.2 machine
  2 - Start ARS 5.1.2 on this new machine ( Is this really works ? )
  3 - Run installer on UPDATE mode

  Scenario 
   From  >   ARS 5.1.2 Patch 1389
                  AIX 4.3 , Oracle 9i
   To     >    ARS 7.1
                  AIX 5.2, Oracle 10


  Thanks

  Mário Roberto Porto Filho 
  Analista de Tecnologia da Informação
  Tecnologia Bancária S/A  
  (11) 4196-7883


------------------------------------------------------------------------------
  Never miss a thing. Make Yahoo your homepage. __Platinum Sponsor: 
www.rmsportal.com ARSlist: "Where the Answers Are" html___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to