Compatibility matrices can be found here: http://www.bmc.com/support/bmcremedycomp/index.htm Neither AR System 6.3 nor 7.1.00 is supported on AIX 4.3. While they may run properly, they would be considered unsupported (or at a minimum, unconfirmed) configurations. AIX 5.2 is the AIX OS that is supported both in 6.3 and 7.1.00. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mario Roberto Porto Fº Sent: Wednesday, February 27, 2008 2:35 PM To: [email protected] Subject: Re: Migration from ARS 5.1.2 to 7.1 ** Nice I just plan to migrate ARS server. I don't have ITSM applications. And what about the OS ? Version 6.3 and 7.1 will run normally on AIX 4.3 ? Thks ----- Original Message ----- From: Joe DeSouza <mailto:[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: [email protected] Sent: Tuesday, February 26, 2008 8:27 PM Subject: Re: Migration from ARS 5.1.2 to 7.1 ** Mario, This really depends on what you want to migrate.. Do you only want to upgrade your ARS Server version from 5.1.2 to ARS Server 7.1? Or do you have those OTB ITSM applications that need to be upgraded from their current versions to a newer one? Your upgrade has to be incremental going upward with every major delta version that was released. However before you upgrade from ARS Server version 6.3 to 7.0 you may need to upgrade the Oracle database to 10g after bringing down the ARS Server as ARS 7. So your upgrade path would be ARS 5.1.2 -> ARS 6.0 -> ARS 6.3 -> upgrade oracle after turning down Remedy -> ARS 7.0 -> ARS 7.1 Trying to skip a major release may result in corruption of your DB so be careful.. NOW if you have got ITSM apps installed that you need to upgrade to ITSM 7 - thats a different beast altogether.. thats more of a migration than just upgrade... Cheers Joe ----- Original Message ---- From: Mario Roberto Porto Fº <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, February 26, 2008 4:54:40 PM Subject: Migration from ARS 5.1.2 to 7.1 ** Hi All, Is there anyone in the list who have migrated ARS from 5.1.2 directly to 7.1 ? I'd like to know if anybody faced any situation that requeries more atention or effort. In addition, i need to decide the best migration mode. i personally prefer the UPDATE mode using ar system installer. We did that when we migrated 4.5 to 5.1.2 and it was OK. The problem now envolves the migration of the OS ( AIX 4.3 to 5.2 ). Next, the script we are planning to do 1 - Copy ar system filesystem from AIX 4.3 to an AIX 5.2 machine 2 - Start ARS 5.1.2 on this new machine ( Is this really works ? ) 3 - Run installer on UPDATE mode Scenario From > ARS 5.1.2 Patch 1389 AIX 4.3 , Oracle 9i To > ARS 7.1 AIX 5.2, Oracle 10 Thanks Mário Roberto Porto Filho Analista de Tecnologia da Informação Tecnologia Bancária S/A (11) 4196-7883 ________________________________ Never miss a thing. Make Yahoo your homepage. <http://us.rd.yahoo.com/evt=51438/*http://www.yahoo.com/r/hs> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
