"I hope that some of the delay is them building in some data integrity protection to protect the developer/admins from themselves, and hence from destroying the System without even knowing it."
I hope that doesn't happen. Support's response in either case is going to 'reinstall' or 'upgrade to the latest patch' or 'it's as designed'; the only thing that happens when it's all locked down is the option is lost to actually fix problems in the software. I hope they are taking the time to architect the client in a way so that it behaves predictably (response time and behavior), document it clearly enough to allow people to do whatever they want, and not so fragile that it breaks horribly on it's own like the current admin tool does. I crash my admin tool at least 3 times a day, sometimes a lot more, it's all locked down so I can't see or do anything about it except call support, which is just a waste of time. I would really like to move away from that. Axton On Mon, Mar 10, 2008 at 9:53 PM, Daniel Bloom <[EMAIL PROTECTED]> wrote: > The new admin tool is a very new beast if it is at all close to what we saw > at UserWorld, > > And a really slick one at that, I would give it an 11 out of 10. > > > > However, if they don't change their minds, > > you can also change the behaviour of the admin tool > > With your own extensions. > > > > This has good and bad. > > > > The good is you can add the features, > > Or 3rd parties can build new features. > > > > The bad is, just try and be Support when the first question you have > > To ask is: have you modified your admin tool and how? > > > > It makes it much easier for the end user (developer) to break the system > > By doing a bad extension to the admin tool. > > > > I hope that some of the delay is them building in some data integrity > protection > > To protect the developer/admins from themselves, and hence from destroying > the > > System without even knowing it. > > > > ... Daniel > > > > _____ > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > Sent: March 10, 2008 6:11 PM > > > To: [email protected] > Subject: Re: Quick update on AR System 7.5.00 > > > > 1 day to even a week is not bad at all.. I was only hoping it wasn't a new > beast, a mutation like it seems to be from the two descriptions, to adopt to > new technologies is fine by me! > > > > I'm also assuming that the core ARSystem database structures would remain > the same with minimal changes to incorporate some new features.. > > > > I wonder if BMC would be willing to organize a pre beta release webcast to > demonstrate the new version elaborating on new features that would > definitely make it to 7.5.. > > > > Scott, Rick, thanks for your responses.. > > > > Cheers > > > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Monday, March 10, 2008 5:42 PM > To: [email protected] > Subject: Re: Quick update on AR System 7.5.00 > > ** I would agree with Scott. I was prepared for a learning curve in the 1 > week range, but after seeing it, it's probably more in the 1 day range, and > that would include installation and enough familiarity to be useful. Of > course, we'll all probably try to do some things the "old" way a few times > before realizing that there is a better way! > > In terms of functionality, we should see some welcome and long-desired > increases. I think once a developer really gets the tool customized the way > (s)he wants it, it would probably be more productive than the current one in > short order. > > Rick > > On Mon, Mar 10, 2008 at 2:34 PM, Scott Parrish <[EMAIL PROTECTED]> > wrote: > > ** > > Joe, > > I know you didn't ask me but. . . I saw the demonstration of the new Admin > Tool at BMC UserWorld and I was basically blown away. I think you'll like > the enhancements and I would suggest the learning curve would be "minimal" > at best. I do not come from a traditional programming background and have > never used Eclipse, but from what I saw in the demo, the new tool appears to > be very easy to use. I would say that on a scale of 1-10 (10 obviously being > extremely different) I would put it at a 10 (and, in my mind, that's > actually a GOOD thing). > > > > Scott Parrish > > IT Prophets, LLC > > > > > _____ > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > Sent: Monday, March 10, 2008 5:22 PM > To: [email protected] > Subject: Re: Quick update on AR System 7.5.00 > > > > David, > > > > This may have been discussed before but if it has I have missed it. > > > > Interface-wise, on a scale of 1 to 10, how different will the Eclipse based > Admin tool be from the current one? The aim of my question is to get an > insight into there'll there be a significant learning curve involved for > those of us who have been working for a while on the AR System? > > > > Joe > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
