Must be a Windows thing.  It is not installed with AR System or Email on
Linux RHEL.  That's using the 7.1.0 patch 2 installs.

Rick

On Wed, Mar 12, 2008 at 11:38 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote:

> ** Rick,
>
> It is released to the best of my knowledge.. It usually gets installed
> with the Email installation of 7.1?
>
> These are the initial results I get if I run it which sounds like it is
> the new version..
>
> E:\Program Files\AR System\AREmail\KCH1D001>archgid
> Action Request System  Change ID Utility   Version 7.1.00 Build
> 200707311333
> (c) Copyright 2002-2007 BMC Software, Inc.
>
>
> Enter user name:
>
> I haven't used this version of it to say if it works or not but I would
> assume it should..
>
> Cheers
>
> Joe
>
> -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] Behalf Of *Rick Cook
> *Sent:* Wednesday, March 12, 2008 2:11 PM
> *To:* [email protected]
> *Subject:* Re: What specifically breaks upgrades?
>
> ** Good advice, Joe, except that AFAIK, archgid isn't available for v7.1yet - 
> if it ever will be.  I don't think the
> 7.0 one will work against 7.1.
>
> Rick
>
> 2008/3/12 Joe D'Souza <[EMAIL PROTECTED]>:
>
> > ** Allen,
> >
> > I would put using reserved field ranges to create your custom fields to
> > be a number 1.. By reserved I do not mean AR System reserved but the ones
> > that Remedy Developers use for their application.. If in case you have
> > created custom fields and using their range that they usually create fields
> > from, then in the event that they use the same ID, it could break your
> > upgrade..
> >
> > I would say the same thing for using the immediately available user
> > range.. Avoid those too.. I have seen Remedy engineering using some of those
> > fields for trim fields etc. too in the past, as they do not bother to give
> > those trim fields a specific ID.. stay clear of those.. use ranges above the
> > 6, 7 or 8 million range.. That way you could be sure that they would not
> > invade that range..
> >
> > In case you have already done the above, I would use the archgid to
> > correct the problem and give your fields an ID on or above the 6 million
> > range..
> >
> > Cheers
> >
> > Joe
> >
> > -----Original Message-----
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] Behalf Of *Moore, Christopher Allen
> > *Sent:* Wednesday, March 12, 2008 12:56 PM
> > *To:* [email protected]
> > *Subject:* What specifically breaks upgrades?
> >
> > **
> >
> > Hey everyone-
> >
> >
> >
> > I'm putting together a plan to upgrade from 7.0 to 7.1.  We have done
> > some modifications to the system, but nothing too drastic.  Form changes,
> > additional workflow, but (as far as I know) no changes to the BMC OOTB
> > workflow.
> >
> >
> >
> > What sorts of changes specifically are problematic when upgrading?
> >
> >
> >
> > Windows Server
> >
> > SQL DB
> >
> >
> >
> > Thanks!
> >
> > Chris
> >
> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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