Possible.. I can send you the windows file if you want.. Write to me offline
if you think this may be of use to you.. we may need to exchange a few mails
to get it working for you as it may require supporting dll files..

Cheers

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
  Sent: Wednesday, March 12, 2008 4:41 PM
  To: [email protected]
  Subject: Re: What specifically breaks upgrades?


  ** Must be a Windows thing.  It is not installed with AR System or Email
on Linux RHEL.  That's using the 7.1.0 patch 2 installs.

  Rick


  On Wed, Mar 12, 2008 at 11:38 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote:

    **
    Rick,

    It is released to the best of my knowledge.. It usually gets installed
with the Email installation of 7.1?

    These are the initial results I get if I run it which sounds like it is
the new version..

    E:\Program Files\AR System\AREmail\KCH1D001>archgid
    Action Request System  Change ID Utility   Version 7.1.00 Build
200707311333
    (c) Copyright 2002-2007 BMC Software, Inc.


    Enter user name:

    I haven't used this version of it to say if it works or not but I would
assume it should..

    Cheers

    Joe
      -----Original Message-----
      From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
      Sent: Wednesday, March 12, 2008 2:11 PM
      To: [email protected]
      Subject: Re: What specifically breaks upgrades?


      ** Good advice, Joe, except that AFAIK, archgid isn't available for
v7.1 yet - if it ever will be.  I don't think the 7.0 one will work against
7.1.

      Rick


      2008/3/12 Joe D'Souza <[EMAIL PROTECTED]>:

        **
        Allen,

        I would put using reserved field ranges to create your custom fields
to be a number 1.. By reserved I do not mean AR System reserved but the ones
that Remedy Developers use for their application.. If in case you have
created custom fields and using their range that they usually create fields
from, then in the event that they use the same ID, it could break your
upgrade..

        I would say the same thing for using the immediately available user
range.. Avoid those too.. I have seen Remedy engineering using some of those
fields for trim fields etc. too in the past, as they do not bother to give
those trim fields a specific ID.. stay clear of those.. use ranges above the
6, 7 or 8 million range.. That way you could be sure that they would not
invade that range..

        In case you have already done the above, I would use the archgid to
correct the problem and give your fields an ID on or above the 6 million
range..

        Cheers

        Joe
          -----Original Message-----
          From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Moore, Christopher Allen
          Sent: Wednesday, March 12, 2008 12:56 PM
          To: [email protected]
          Subject: What specifically breaks upgrades?


          **
          Hey everyone-



          I'm putting together a plan to upgrade from 7.0 to 7.1.  We have
done some modifications to the system, but nothing too drastic.  Form
changes, additional workflow, but (as far as I know) no changes to the BMC
OOTB workflow.



          What sorts of changes specifically are problematic when upgrading?



          Windows Server

          SQL DB



          Thanks!

          Chris

No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.518 / Virus Database: 269.21.7/1327 - Release Date: 3/12/2008
1:27 PM

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to