Hi All, ITSM 7.03 Patch 7 Windows 2003 Patch 2 MS SQL Server 2005 ARS Server 7.1 Patch 2
If Incident Managemnet Users update the work info and tag the entry as Public, the requester who submitted the issue from the Requestor console does not get to see this. Is this as designed? How should this work? Is this only one way? From a Requestor only as this seems to work fine. Thanks John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
