Mark,
The only size limit I'm aware of is the 2GB limit on the Long Raw data
type used for attachments. Is there any other size limit I should be
checking?
Simon
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Brittain, Mark
Sent: 20 March 2008 15:04
To: [email protected]
Subject: Re: attachment pool limit
**
Since verything else has been covered, check the size limit on
the database. This is probably ok, but the problem could be there.
Good Luck
Mark
________________________________
From: Action Request System discussion list(ARSList) on behalf
of Craig Carter
Sent: Thu 3/20/2008 10:46 AM
To: [email protected]
Subject: Re: attachment pool limit
Check the fields in the attachment pool. You may have a maximum
size
setting within the attachment pool.
Craig Carter
Software Engineer, RSP
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robinson, Simon
Sent: Thursday, March 20, 2008 8:12 AM
To: [email protected]
Subject: attachment pool limit
Hi,
I'm currently scratching my head over a problem we are having on
our
live
system relating to attachments on a form.
We have a form with an attachment pool and when attaching a zip
file of
around 1.5MB the user got an error message: ARERR [8703] Bad
attachment
size.
The ar.cfg configuration file (C:\Program Files\AR System\CONF\)
has
Db-Max- Attach-Size set to 4MB (4000000 bytes). This setting has
been in
place for
several years, but we think this is the first time anyone has
tried to
attach a file of this size. We have however been able to attach
larger
files to our development and test systems.
In an attempt to fix this issue, the parameter was changed to
32MB and
the
Remedy service restarted, but the problem still exists.
It looks as though the default attachment size limit for Oracle
is still
being used, despite a larger value being configured.
Does anyone have any experience of anything similar or bright
ideas to
fix
it?
Thanks,
Simon
Environment:
AR System Server 5.01.02
AR System User 5.01.02 Patch 1261
Operating system for Remedy Server: Windows 2000 Server
Database: Oracle 9i
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