This is what we were leaning towards.

 

We start TomCat and it just instantly stops. We cannot get it to stay
started.

 

We looked into event viewer, and noticed that flashboards was throwing
an error that it could not find the JVM, but I installed one.

 

Can anyone give us any help?

 

 

Thanks,

 

Gary Opela, Jr., RSP

Remedy Engineer

Leader Communications, Inc.

Best Product, Best People, Best PriceTM

An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Monday, April 07, 2008 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier help

 

** 

Gary, try these steps and let us know the results.

 

First off, check to see if the Apache/Tomcat service is running. There
should be a windows service or, depending on the version of Tomcat, an
application you can find in the start menu.

 

Second, by default it should run on port 8080 so try going to
http://<server>:8080/arsys and see if you get the login page. If so try
http://<server>:8080/arsys/shared/config/config/jsp

 

 

--- J.T. Shyman

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Monday, April 07, 2008 3:37 PM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier help

 

I have installed Mid-Tier with IIS6 and Tomcat.

 

I go in and try to open my config.jsp page, and it gives me the "Page
cannot be displayed" error.

 

Do I need to go in and tell IIS where my website is loaded, or maybe set
an alias? I installed Mid-Tier in the default C:/Program Files/AR
System/Mid Tier folder.

 

I also went into ISAPI filters under Web Sites in IIS and told it .jsp
to open with TomCat.

 

Win 2k3 32-bit

Remedy 7.1

Mid-Tier 7.1

 

 

Thanks,

 

Gary Opela, Jr., RSP

Remedy Engineer

Leader Communications, Inc.

Best Product, Best People, Best PriceTM

An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

 

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