First: Yes, I do have what you have shown for your first point, except I have j2re1.4.2_17. I also checked to make sure that dll file existed.
Second: there was a path for j2re1.6.0_05, so I added C:\Program
Files\Java\j2re1.4.2_17\bin\client.
Didn't seem to help
Third: I checked and am seeing the following errors for fbserver:
<FlashScheduler-Worker-1> <FlashServer> <2008-04-03 10:22:22,952>
<***ERROR Could not login to arserver SERVER>
It was giving an authentication error, but that was yesterday morning,
and I've tried to restart it several times since then, even re-installed
it. I'm nto seeing any errors today in the log, in fact, it hasn't been
touched since yesterday morning.
In the Event Viewer, I'm receiving the following errors for Flashboard:
The LoadLibrary function failed for the following reason: The specified
module could not be found.
Could not load the Java Virtual Machine.
The BMC Remedy Flashboards Server service failed to start.
Fourth: Whenever I try to run fbserver.bat uninstall I get the
following:
'"\arflashd"' is not recognized as an internal or external command,
operable program or batch file.
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Monday, April 07, 2008 4:07 PM
To: [email protected]
Subject: Re: Mid-Tier help
**
Sounds like either a Tomcat variable or a system variable or Flashboards
was installed before the JVM and needs to be reinstalled.
First, Tomcat. Do you have an interface like this and is the correct
path to the jvm.dll in the field?
Second, check your system environmental variables and ensure that the
path to the java bin\client folder in the in Path. For example:
C:\Program Files\Java\j2re1.4.2_07\bin\client
Third, check the arfbserver.log file in the flashboards install folder
to see if that has any clues as to why flashboards won't start.
Fourth, check out the fbserver.bat file.
Use:
fbserver.bat uninstall
to uninstall Flashboards
Then use:
Fbserver.bat install <full path to java vm dll> <flashboard
install path> <libver>
You can find libver by looking for the flashd??.jar file. The ?? is the
libver.
--- J.T. Shyman
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