You may have to reinstall tomcat now that the jvm is present - the installer will have missed making a number of settings. Did you really install it with IIS? If so, you only installed the Tomcat app server to provide IIS with a java server page capability - it connects with a shim, just as ServletExec would if you used it instead of tomcat - and the mid-tier will be on port 80 via IIS, not 8080 which is tomcat's own web server. I'm having to remember quite a ways back here, as I long since have gone with the built-in tomcat web server instead of IIS.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ <http://itsm.unt.edu/> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, April 07, 2008 3:22 PM To: [email protected] Subject: Re: Mid-Tier help ** This is what we were leaning towards. We start TomCat and it just instantly stops. We cannot get it to stay started. We looked into event viewer, and noticed that flashboards was throwing an error that it could not find the JVM, but I installed one. Can anyone give us any help? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Monday, April 07, 2008 2:58 PM To: [email protected] Subject: Re: Mid-Tier help ** Gary, try these steps and let us know the results. First off, check to see if the Apache/Tomcat service is running. There should be a windows service or, depending on the version of Tomcat, an application you can find in the start menu. Second, by default it should run on port 8080 so try going to http://<server>:8080/arsys and see if you get the login page. If so try http://<server>:8080/arsys/shared/config/config/jsp --- J.T. Shyman _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, April 07, 2008 3:37 PM To: [email protected] Subject: Mid-Tier help I have installed Mid-Tier with IIS6 and Tomcat. I go in and try to open my config.jsp page, and it gives me the "Page cannot be displayed" error. Do I need to go in and tell IIS where my website is loaded, or maybe set an alias? I installed Mid-Tier in the default C:/Program Files/AR System/Mid Tier folder. I also went into ISAPI filters under Web Sites in IIS and told it .jsp to open with TomCat. Win 2k3 32-bit Remedy 7.1 Mid-Tier 7.1 Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
