You should have an arsys.xml file somewhere under your Tomcat installation that shows the system how to re-direct. I'm not a web guru but essentially this is what happens: Tomcat is listening on a port (8080 by default) and recieves a request like http://myserver:8080/arsys/etc.... It knows someome is looking for it (Tomcat) due to the port-specific request and to look for a file called arsys.xml based off of the path extension of /arsys - everything else after that exists in the JSP engine. What happens if you do http://myservername:8080/ ? Also, did you find the arsys.xml file?
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 3:20 PM To: [email protected] Subject: Re: Mid-Tier help ** Yeah, thanks a lot J I saw in my Mid-Tier log files the following line if it helps anyone: Apr 8, 2008 3:13:42 PM - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version 7.1.00 Build 200708221849 Apr 8, 2008 3:13:45 PM - WARNING (com.remedy.log.SERVLET) : No File Entries were found in server - <server> Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading Sent: Tuesday, April 08, 2008 3:06 PM To: [email protected] Subject: Re: Mid-Tier help ** Junior, Are we going to have to put a limit on the number of emails that you are allowed to send a day? :P Put the darn thing on a Linux box and be done with it. :P Darrell Reading Systems Engineer Phone 479.204.5739 [EMAIL PROTECTED] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 14:55 To: [email protected] Subject: Re: Mid-Tier help ** Thanks, JT. I updated to 1.6, and at least now Tomcat works. I had to go into tomcat and change the Java directory to 1.6, and I went into my Path variable and added the path to 1.6 in there as an environment variable. Still, my mid-tier just won't come up. In my IIS Admin tool, under websites, arsys isn't listed. The only thing listed is Default Web Site, and a sharepoint site. Do I need to associate my arsys website somewhere with IIS? I just don't see where IIS sees my website. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 08, 2008 1:30 PM To: [email protected] Subject: Re: Mid-Tier help ** Gary, I think 1.4 is older than Java 5. I think 1.5 is Java 5. http://en.wikipedia.org/wiki/Java_version_history Updating java might be a good place to start to see if Tomcat will run. --- J.T. Shyman ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 2:07 PM To: [email protected] Subject: Re: Mid-Tier help Additionally: I still cannot get Tomcat to stay up and running. I noticed in the Tomcat directory, there is a logs directory. I looked in it, and in stdout.log, there is the following line: This release of Apache Tomcat was packaged to run on J2SE 5.0 or later. It can be run on earlier JVMs by downloading and installing a compatibility package from the Apache Tomcat binary download page. I did a java -version and got the following: java version "1.4.2_17" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06) Java HotSpot(TM) Client VM (build 1.4.2_17-b06, mixed mode) Is my Java 2 RE, SE, 1.4.2_17-b06 the same the as J2SE 5.0, but newer? Please excuse my confusion, as there are so many different java process you have to load, it's not clear to me what I need. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ********************************************************************** Wal-Mart Confidential ********************************************************************** __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
