You know, it is kinda hokey, but there is a way of doing that.  Just delete
your cache files when you close the form before you reopen it.  I know your
looking for a simple switch, or setting, but it does work.  You can just
create a batch to delete the files and run that.

On Thu, Apr 10, 2008 at 9:47 AM, Carey Matthew Black <[EMAIL PROTECTED]>
wrote:

> Andy,
>
> I really wish there was a way to tell what version of the ARS
> object(s) the User tool/Mid-Tier is using. ( Like even showing the
> "Last Modified Date" for the form would be helpful.) I suspect that
> the reason your first test "failed" is that the client did not in fact
> have the most recent version and was instead using a local cached copy
> of the object that was a previous version of the active link.
>
> I hate to say it, but there are times that I really wish, for
> development purposes, that I could tell the ARS client (User Tool , or
> Mid-Tier) that it should always to get the objects a fresh and NOT use
> any local cache. When testing/developing caches are often a blind
> spot.
>
> HTH
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
> On Wed, Apr 9, 2008 at 6:48 PM, Mayfield, Andy L.
> <[EMAIL PROTECTED]> wrote:
> > OK, Maybe I jumped the gun. After testing with admin privileges and
> >  having it work, I went back and tried again with the users ID and it
> >  worked OK. Not sure what happened on my first test. I will continue to
> >  test for a while, but it appears this may have it.
> >
> >  For some reason I never see the forest for the trees.
> >
> >
> >  Andy L. Mayfield
> >  Sr. System Operation Specialist
> >  Alabama Power Company
> >  Office: 205-226-1805
> >  Cell: 205-288-9140
> >  SoLinc: 10*19140
>
> <snip>
>
> >  -----Original Message-----
> >  From: Action Request System discussion list(ARSList)
> >  [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
> >  Sent: Wednesday, April 09, 2008 5:29 PM
> >  To: [email protected]
> >  Subject: Re: Open Ticket from AL-Resolved.... I think
> >
> >  So you are doing this on a button press after submit?
> >
> >  If it is on a Modify you can use $1$ = '1'
> >
> >  Fred
>
> <snip>
>
> >  -----Original Message-----
> >  From: Action Request System discussion list(ARSList)
> >  [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
> >  Sent: Wednesday, April 09, 2008 6:05 PM
> >  To: [email protected]
> >  Subject: Open Ticket from AL
> >
> >  How can I have a window open in different view on a button press?
> >
> >  I have created an AL that does an open window on the button press, but
> I
> >  am having problems with the qualification for the window to be opened.
> >
> >   I want it to open the window and pull up the current transaction, but
> >  it will not be the last ID.
> >
> >  I thought it might be the CURRENTWIND keyword, but I cant get it to
> >  work.
> >
> >  Thanks,
> >
> >  Andy L. Mayfield
> >  Sr. System Operation Specialist
> >  Alabama Power Company
> >  Office: 205-226-1805
> >  Cell: 205-288-9140
> >  SoLinc: 10*19140
>
>
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