Hello,

I am facing the same issue on my server. I have a server with Windows
and not Unix.

I tried locating a service with a similar name in the Windows Services
but could not find one. Please guide.

Thanks & Regards,

........................................................
Abhijit Oak
Wipro Technologies
Plot No.2, MIDC,
Rajiv Gandhi Infotech Park Phase 1,
Hinjewadi, Pune - 411057, India.
Mobile: 0-9420696216.
........................................................


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alan West
Sent: Monday, April 14, 2008 6:46 PM
To: [email protected]
Subject: Re: SLAs stuck at Build In Progress


** Thanks for the advice but I am not using UNIX.

Kind Regards

Alan D West




________________________________

        Date: Mon, 14 Apr 2008 18:43:48 +0530
        From: [EMAIL PROTECTED]
        Subject: Re: SLAs stuck at Build In Progress
        To: [email protected]

        **

        You need to restart this service via unix side...



        Thanks & Regards

        Saravanan Palaniappan

        ITSM



        "To teach and to learn, to laugh and make others laugh.  This is
my purpose.  Any day I don't do this was not worth the time it took to
get through it."




________________________________


        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alan West
        Sent: Monday, April 14, 2008 6:42 PM
        To: [email protected]
        Subject: Re: SLAs stuck at Build In Progress



        Is that not the process/service in UNIX or have I got this
wrong? I am operating on windows.

        Kind Regards

        Alan D West




________________________________


        Date: Mon, 14 Apr 2008 18:34:25 +0530
        From: [EMAIL PROTECTED]
        Subject: Re: SLAs stuck at Build In Progress
        To: [email protected]

        **

        Hi,



        There is service associated with the SLM called slmbrsvc.sh.
Need to manually start this in order to move the SLA status forward.



        Thanks & Regards

        Saravanan Palaniappan

        ITSM



        "To teach and to learn, to laugh and make others laugh.  This is
my purpose.  Any day I don't do this was not worth the time it took to
get through it."




________________________________


        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alan West
        Sent: Monday, April 14, 2008 6:32 PM
        To: [email protected]
        Subject: SLAs stuck at Build In Progress



        Hi List

        ARS 7.0.1 Patch 5
        SQL Server 2005
        Windows 2003

        We have two servers operating as a server group with a single
database.

        The Problem is this. We needed to change one of our service
targets and after doing so clicked build. The status of the service
target has gone to build in progress but has gone no further.

        We have tried to delete the SLA abd rebuild them but got an
plugin error (ARERR 8939)

        Any advice help appreciated.

        TIA

        Alan D West


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