** Hello, I searched the process on the server. Once found, I tried running it by double clicking it. But it showed an error at commandline as: "Message Not In Catalog. Message Number = 4583 (ARAPPERR 4583) c:\arservdb\araps_brie.lck"
I searched by this error number in the error messages documentation. It shows the following description for the error - "Error while opening the Approval Server Lock File" The AR System encountered an error while attempting to open the Approval Server Lock file <arserver_install_dir>\arserver\db\ar.lck.390609." Can anybody suggest a solution to solve this issue ? Thanks & Regards, Abhijit Oak _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jiri Pospisil Sent: Monday, April 14, 2008 8:55 PM To: [email protected] Subject: Re: SLAs stuck at Build In Progress ** ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Please Read The Disclaimer At The Bottom Of This Email ++++++++++++++++++++++++++++++++++++++++++++++++++++++ You need to look for a process of that name, not service. Running processes are listed on the Processes tab within the Task Manager dialog on your server. Depending on the version of your system the process may be called differently. On our 7.0.01 server, the process is called slmbrsvc.exe. As you are also getting plugin errors, you may want to enable plugin logging and kill process called arplugin.exe The remedy server service should start both processes automatically. Hope this helps Jiri Pospisil LCH.Clearnet -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Abhijit Oak Sent: 14 April 2008 16:05 To: [email protected] Subject: Re: SLAs stuck at Build In Progress ** Hello, I am facing the same issue on my server. I have a server with Windows and not Unix. I tried locating a service with a similar name in the Windows Services but could not find one. Please guide. Thanks & Regards, ........................................................ Abhijit Oak Wipro Technologies Plot No.2, MIDC, Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune - 411057, India. Mobile: 0-9420696216. ........................................................ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan West Sent: Monday, April 14, 2008 6:46 PM To: [email protected] Subject: Re: SLAs stuck at Build In Progress ** Thanks for the advice but I am not using UNIX. Kind Regards Alan D West _____ Date: Mon, 14 Apr 2008 18:43:48 +0530 From: [EMAIL PROTECTED] Subject: Re: SLAs stuck at Build In Progress To: [email protected] ** You need to restart this service via unix side... Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan West Sent: Monday, April 14, 2008 6:42 PM To: [email protected] Subject: Re: SLAs stuck at Build In Progress Is that not the process/service in UNIX or have I got this wrong? I am operating on windows. Kind Regards Alan D West _____ Date: Mon, 14 Apr 2008 18:34:25 +0530 From: [EMAIL PROTECTED] Subject: Re: SLAs stuck at Build In Progress To: [email protected] ** Hi, There is service associated with the SLM called slmbrsvc.sh. Need to manually start this in order to move the SLA status forward. Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
