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You need to look for a process of that name, not service. Running processes are listed on the Processes tab within the Task Manager dialog on your server. Depending on the version of your system the process may be called differently. On our 7.0.01 server, the process is called slmbrsvc.exe. As you are also getting plugin errors, you may want to enable plugin logging and kill process called arplugin.exe The remedy server service should start both processes automatically. Hope this helps Jiri Pospisil LCH.Clearnet -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Abhijit Oak Sent: 14 April 2008 16:05 To: [email protected] Subject: Re: SLAs stuck at Build In Progress ** Hello, I am facing the same issue on my server. I have a server with Windows and not Unix. I tried locating a service with a similar name in the Windows Services but could not find one. Please guide. Thanks & Regards, ........................................................ Abhijit Oak Wipro Technologies Plot No.2, MIDC, Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune - 411057, India. Mobile: 0-9420696216. ........................................................ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan West Sent: Monday, April 14, 2008 6:46 PM To: [email protected] Subject: Re: SLAs stuck at Build In Progress ** Thanks for the advice but I am not using UNIX. Kind Regards Alan D West _____ Date: Mon, 14 Apr 2008 18:43:48 +0530 From: [EMAIL PROTECTED] Subject: Re: SLAs stuck at Build In Progress To: [email protected] ** You need to restart this service via unix side... Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan West Sent: Monday, April 14, 2008 6:42 PM To: [email protected] Subject: Re: SLAs stuck at Build In Progress Is that not the process/service in UNIX or have I got this wrong? I am operating on windows. Kind Regards Alan D West _____ Date: Mon, 14 Apr 2008 18:34:25 +0530 From: [EMAIL PROTECTED] Subject: Re: SLAs stuck at Build In Progress To: [email protected] ** Hi, There is service associated with the SLM called slmbrsvc.sh. Need to manually start this in order to move the SLA status forward. Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan West Sent: Monday, April 14, 2008 6:32 PM To: [email protected] Subject: SLAs stuck at Build In Progress Hi List ARS 7.0.1 Patch 5 SQL Server 2005 Windows 2003 We have two servers operating as a server group with a single database. The Problem is this. We needed to change one of our service targets and after doing so clicked build. The status of the service target has gone to build in progress but has gone no further. We have tried to delete the SLA abd rebuild them but got an plugin error (ARERR 8939) Any advice help appreciated. TIA Alan D West _____ A prize an hour, 24 hours a day. 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