Hi,
The upgrade seems to have failed. The binaries are installed, but the
databas upgrade failed. I would suggest that you run your upgrade again.
I do not know how the upgrade works, but it may have failed somewhere in
the middle. If that is the case, you should restore your old database
before attempting a new upgrade.
You should also check your installation logs to find out what part whent
wrong. It is quite possible that you will experince the same problem
again...
Best Regards - Misi, RRR AB, http://rrr.se/sv/
> Hi All,
>
> Please help me on the following issue...
>
> I have installed remedy server 7.1 in a solaris 9 OS and it is having
> it's own oracle 10gR2 database and client libraries. Now the server is
> up and running.
>
> Previously in the same solaris OS, I had Remedy 6.3 server connected
> the remote oracle 9i database. After the above new installation, I was
> updated the tnsnames.ora file to connect the remote database and also
> modified the ar.conf file which includes the oracle two_task variable.
> I restarted the server and it throws the following error
> *********************************************************************************************************
> Action Request System initializing.
> Starting AR System Server
>
> (ARNOTE 0)
> AR Monitor version 7.1.00 Build 200708221849 started.
>
> (ARNOTE 0)
> AR Monitor started.
>
> (ARNOTE 0)
> ARMonitor child process (pid:19262) started.
> ./arserverd
> server: locale=[[ C ]],
> LANG=[[ C ]] NLS_LANG=[[ NULL ]]
>
> Action Request System(R) Server Version 7.1.00 Build 200708221849
> (c) Copyright 1991-2007 BMC Software, Inc.
>
> 390600 : The database is not the expected version (may need to run
> upgrade program) (ARERR 36)
>
> 390600 : AR System server terminated -- fatal error encountered
> (ARNOTE 21)
>
> (ARNOTE 0)
> Unable to receive indication that server is up.
> *******************************************************************************************************************************
> My question is, Is it possible to connect the old datbase using new
> remedy server using the above set up? Also let me know how to fix
> this...
> Note: my tablespace name , schema user name, password is same as
> mentioned in ar.conf file.
>
> Please let me know if you have any questions.
>
> Thanks,
> Meenakshinathan
>
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