It depends what api you want to use. C api is documented in the product pdf's; java api is provided as a javadoc jar included in the server install. Other languages have their own documentation, arsper, etc.
Axton Grams On Wed, Apr 23, 2008 at 11:18 AM, Andy Hey <[EMAIL PROTECTED]> wrote: > ** > I'm struggling to find the documentation (long day here in the UK!) any > pointers? > > Thanks for the quick response as well. > > Andy > > > > On 23 Apr 2008, at 16:15, Rick Cook wrote: > ** I think you could do it that way, but a better (IMO) way would be to > build a command line input from your application, and then put that into a > small script of some kind. The API set is available to be used in that way, > instructions are in the Remedy documentation, and it isn't that hard to do > at a basic level. The Driver utility could also be used. > > Rick > > On Wed, Apr 23, 2008 at 7:52 AM, Andy Hey <[EMAIL PROTECTED]> wrote: > > List, > > > > This may be the wrong place and if so please feel free to point me in the > right direction. > > > > A company I work for has a vulnerability management tool which generates > an alert when certain vulnerabilities are found. They are winning several > large deals now which are demanding integration to their Remedy solution. > The vulnerability management app essentially needs to create a ticket in > Remedy when we would normally email the user. > > > > Can this be done as simply as emailing the Remedy instance and creating a > ticket that way or through a web service? It seems overkill to go the AIE > route. > > > > Any advice/comments greatly appreciated. > > > > Andy > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
