Hi Dwayne, What version of Crystal are the reports created in? Did you recently upgrade from a lower version of ARS? What kind of a/l action are you using to initiate the reports, macro or open window? In tools/options/advanced do you have ODBC user Underscores checked? Is the ODBC driver configured for ARS? Have you cleared cache? On the c drive in common files there is a business object folder that needs to be cleared (would have to check my notes, sorry for vagueness).
We have this and similar problem periodically. For a while it was rampant. Personally I believe it is ODBC related since the installation of some little non-related tool we use can cause running CR to act up like this. Sorry if this email is a little disjointed, I've been writing it for hours, word by word, interruption by interruption. Susan On Wed, Apr 30, 2008 at 12:26 PM, Dwayne Martin <[EMAIL PROTECTED]> wrote: > Dear List, > > We have a form (IT:Request) with two buttons, each of which calls an > Active Link, which launches a Crystal Report stored in the Report form. > > On one of our PCs, if someone, it doesn't matter who, clicks one of these > buttons they get: > > "An unknown error occurred while generating the Crystal Report. 0x80047r41 > – Unknown Database Connection Error [ARERR 1904]" > > If they click a similar button on another form the report displays OK. If > they go to another computer even the IT:Request reports display OK. > > The WUT configuration and version are the same as on other computers. I > couldn't find anything in Support KB about ARERR 1904. The user can display > the reports from Mid-Tier launched from her computer. > > Any idea what might be going on? > > (ARS and WUT 7.1, RH Linux server, Oracle 10.2 db) > > Dwayne Martin > James Madison University > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
