Fellow ARSListers, I have a problem with CI Viewer.. the Environment is : CMDB 2.1.00, ARS 7.01.00 patch 001 running on SunOS 5.10
I try creating custom Filter for CI Viewer like the default filter "All", but using Relationship direction of Downstream and Upstream. The default filter of CI Viewer are working perfectly but when changing to the new filter , I get an error message "ARERR [3600] Internal error." Below is the Active Link log when selecting the filter, is there any hint how to debug this problem? Thank you.. ------------------------- <WFLG> /* Wed May 07 2008 14:09:25 */ <WFLG> Workflow Trace Log -- ON <WFLG> BMC Remedy User Version 7.1.00 <ACTL> /* Wed May 07 2008 14:09:34 */ <ACTL> --1-- Start active link processing -- Operation - On Menu Choice <ACTL> For Schema - CMDB:CIViewer <ACTL> Linked to field - Filter (431400003) <ACTL> On screen type - QUERY <ACTL> Checking CMDB:CIViewer-OnFilterChange (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Run Process <ACTL> PERFORM-ACTION-SEND-EVENT F431670000 CIRV_SET_FILTER "$431400003$" <ACTL> 1: Run Process <ACTL> PERFORM-ACTION-SEND-EVENT F431670000 CIRV_REFRESH <ACTL> 2: Set Fields <ACTL> Number of Levels (431510001) = 2 <ACTL> Number of Levels (431500005) = 2 <ACTL> Relationship Direction (431500000) = 0 <ACTL> Status Types (431400007) = "" <ACTL> Relationship Classes (431400006) = BMC_BaseRelationship <ACTL> Namespace (431400004) = BMC.CORE <ACTL> CI Classes (400106400) = "" <ACTL> /* Wed May 07 2008 14:09:34 */ <ACTL> --1-- Stop active link processing - On Menu Choice -- Kur Niadi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
